How to redeem your Virgin experience days voucher

PLEASE BEAR IN MIND THAT WE REQUIRE AT LEAST FOUR HOURS TO PROCESS YOUR BOOKING REQUEST. IF YOUR CHOSEN START TIME FALLS WITHIN THIS TIME PERIOD IT WILL BE AUTOMATICALLY REJECTED.

VIRGIN EXPERIENCE DAYS VOUCHERS ARE NO LONGER VALID FOR SATURDAYS ! 

If you have a VIRGIN EXPERIENCE DAYS voucher, please browse our calendars to find the room and date you would like to book.

You can do this by clicking on the ‘Browse our rooms and availability’ button below.

You will be redirected to our room’s page, where you can pick the room you wish to play. Next, click on the ‘Book Now’ button to see the room’s availability.

PLEASE NOTE OUR MR. CRIMSON’S FUN HOUSE AND ROYAL HEIST ACADEMY ROOMS ARE NOT AVAILABLE TO BOOK WITH VOUCHERS.

Browse the calendar and once you chose a time slot, come back to this page to fill in and submit the form below.

Please do not place an actual booking on the room’s page, we will do that for you once we received your filled in form. If you are asked to fill in your card details you’ve gone too far, we do not need that as you already paid for your voucher.

Once we received your form we will process your request and make the booking for you. You will also receive a confirmation email about your booking. If you haven’t, please check your spam/junk folder in case it landed in there.

PLEASE ALLOW US 24 HOURS TO RESPOND.

Looking forward to hosting you !

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