thank you for your booking

PLEASE MAKE SURE YOU READ YOUR CONFIRMATION EMAIL!

Your confirmation email has been sent .

To ensure you receive all of our emails regarding your booking, we would like to ask you to add our email address

birmingham@excitinggame.co.uk 

to your contact list.

Things you must know :

  • Please arrive 5 minutes before your allocated start time. If you arrive early, we won’t be able to let you in . ( We must avoid spoilers spilled by the previous groups.) 
  • Only the players will be allowed to enter the venue. We cannot allow non participants to wait in the lobby during the game. This can be distracting for the staff as we have to carry out various duties whilst running the games.
  • We will have to start the game 5 minutes after the allocated start time whether you are in the room or not. (Out of respect to the groups booked in after you.)
  • Toilets are strictly for emergency scenarios . We run the games on a tight schedule so we can provide enough time slots . Please make sure you arrive ready to start. (If everyone needs to go to the toilet when we are fully booked it could result in a 20 minute delay)
  • If you are late by 10 minutes or more , your booking will automatically become a no show. Please do not try to attend your session ! (It’s very awkward to argue at the door 🙂 )
  • The experience is non-refundable ! Should you need to amend the date , please inform us as soon as you can! (Check reschedule policy for details)
  • WE ARE IN THE CLEAN AIR ZONE! THE NEAREST CAR PARK OUTSIDE OF THE CAZ IS UNDER THE HOCKLEY FLYOVER. (5 minute walk from us)
  • If the shutters are down when you arrive , don’t worry! We will be with you shortly. We might be on a break or you could be our first booking. Thank you!

,

Exciting Game